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On Demand not working for me (Sterling, VA)

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Andrew
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Contributor
Posts: 4
Registered: ‎08-23-2008

On Demand not working for me (Sterling, VA)

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I subscribe to HBO, Cinemax, Starz, Encore, etc, and none of the on demand services are working this evening. Is there an outage in the Sterling Virginia area? I already unplugged my router for 30 seconds and that didn't help.

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Andrew
Contributor
Contributor
Posts: 4
Registered: ‎08-23-2008

Re: On Demand not working for me (Sterling, VA)

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The error message I get is VOD_212

discoveri
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Posts: 1
Registered: ‎01-28-2012

Re: On Demand not working for me (Sterling, VA)

Message 3 of 7
(2,081 Views)

Same here in Crofton MD. VOD was working earlier but not anymore.

Thebobo
Copper Contributor
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Posts: 14
Registered: ‎09-02-2011

Re: On Demand not working for me (Sterling, VA)

Message 4 of 7
(2,078 Views)

Same here. 

 

Cant access anything OD - Rockville MD

 

I was switching between OD programs and my set top box rebooted itself and now I got this new on demand menu which is very slow - I dont need pictures of the programs lol.

Andycats
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Posts: 2
Registered: ‎01-28-2012

Re: On Demand not working for me (Sterling, VA)

Message 5 of 7
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Same problem in zip code 20170. Tried multiple VOD around 830pm. Unplugged both router and STB for 30 seconds, but problem persisted.
NBH-GTMD
Contributor
Contributor
Posts: 1
Registered: ‎01-29-2012

Re: On Demand not working for me (Sterling, VA)

Message 6 of 7
(2,032 Views)

I gave up last night checking whether they had fixed it or not. It had been at least 6 hours since the first time I noticed we did not have VOD.  In fact, I called them around 4:30 p.m. and they told me it was an outage in the whole region (I live in Germantown, MD).  It is fixed now (7:30 a.m. local time).

 

What bothers me the most is that I could not find anything this morning on their web page stating that the problem had been fixed.  Like nothing happened ...

 

BTW, their new menus are awful.  Ttles on the left are cut in a manner that you don't know, for example, the episode listing of a series, and you have to go up and down until you find the right one, and there is too much on the righthandside, really unnecessary empty space that could be used on the other side.  In addition, you are always taken to the middle of the list on the right . . .   I wonder whether this new design was actually tested with users.

Suh
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Posts: 2
Registered: ‎07-09-2012

Re: On Demand not working for me (Sterling, VA)

Message 7 of 7
(1,291 Views)

Yup here in Silver Spring MD I have that same problemSmiley FrustratedSmiley Mad

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