Re: On Demand play gets cutoff and next episode starts prematurely
Wrkingal
Newbie

Didn't fix the issue this is February the 27th and it's still happening to me

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Re: On Demand play gets cutoff and next episode starts prematurely
Soundchasr1
Enthusiast - Level 2

Is there a fix for this yet? Can I turn off auto play?

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Re: On Demand play gets cutoff and next episode starts prematurely
Wolfordsr
Newbie

Trying to watch episodes of “The Oval” on BET On Demand and it’s cutting off the last few minutes of every single episode! 

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Re: On Demand play gets cutoff and next episode starts prematurely
Lewiss0424
Newbie

Same issue - July 2020. Not to mention I have spent 5 hours of my past 48 on hold with Verizon. Never spoke with a human that could help. Transfer...transfer. Customer service is important and easy. 😉 

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Re: On Demand play gets cutoff and next episode starts prematurely
Dwiech
Enthusiast - Level 1

I waited for about a month for Verizon to finally respond to the trouble ticket that was escalated. They said they could not replicate the problem and closed the ticket. I will cut the cable once my contract is up. 

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Re: On Demand play gets cutoff and next episode starts prematurely
JOSHJ2
Newbie

It's May 2021 and this is STILL HAPPENING!!!!   Every episode of chopped is cut off early, you never get to see who wins!

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Re: On Demand play gets cutoff and next episode starts prematurely
Bellabear12
Enthusiast - Level 1

I’m waiting out my contract and returning to directv.  This platform is horrific.  You can’t continue to a next episode in an in demand series without exiting and searching fir the show again and finding e next episode.  It’s unreal.  So many ridiculous extra steps, I wonder at who out this new guide together.  Cant wait to leave.  

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Re: On Demand play gets cutoff and next episode starts prematurely
clem21
Community Leader
Community Leader

Submitted thread to tech support, we'll see what they come up with.

Re: On Demand play gets cutoff and next episode starts prematurely
clem21
Community Leader
Community Leader

Submitted to tech support and they are looking into it!

Re: On Demand play gets cutoff and next episode starts prematurely
TJR2
Newbie

Any answers to this issue. It's 12/08/2021 and the problem still exist.

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