03-26-2013 01:54 AM
Actually resume works some of the time. And they are aware of the problem and have been trying to fix it. It has improved slightly in the last two releases, but still is a work in progress.
03-26-2013 12:20 PM
HI - agreed that the problem seems to be intermittant. Happens sometimes (more often than not) - and then sometimes not. I have found that when still in the "timeout" mode (where just hitting "OK" SHOULD resume)....it works better to continue to back out of the menu, go to "my library", then "my rentals" and resume from there - it's more likely that the program will actually resume from where you left off. But then again - still a crapshoot. It's really annoying - and I am not sure why so long for a fix.
04-26-2013 08:24 AM
This issue has not been fixed.
It happens all the time.
Previous user was lucky that it happened to work once
and then Verizon marked the issue fixed but did nothing
to correct it.
Verizon please address your subscribers issues!
01-01-2014 12:36 PM
On here trying to investigate same problem. It is a MAJOR issue and we will dump fios if it is not resolved.
10-23-2014 05:55 PM
I have been have this problem on and off for the past five years and they cannot seem to resolve the issue. They keep telling me to reboot my STB even though I have just rebooted the box last night. Ugh. How annoying. On top of that their VOD programming does not get continually updated. My Dad has Time Warner and the programming is available the next day and the VOD always continues where you left off. I am certainly thinking after my subscription ends to go back to Time Warner as this is becoming a real deal breaker, especially when the programs don't allow you to fast forward anymore.
11-05-2014 04:04 PM
Just got Fios last week. Was ok for 3 days and now I am experiencing the same problem. I wll contact FIOS for a fix but based on the list of messages, I am guesssing there isn't one. Likely to go back to Comcast while Im still in my 14 day grace period.
11-29-2014 07:43 PM
This has been going on for years and is still a problem. I had to watch Scorpio three time from the beginning before I could get all the way through it.
01-18-2015 08:28 AM
01-19-2015 04:57 AM
01-19-2015 08:56 AM