I have been having the On Screen Display at times lag behind the actual channel number for the last month.
I have seen this bug mentioned here and elsewhere so I know Verizon is aware of it.
What I would like to know is if there is a timeline for when this might be fixed.
From what I have heard, the next patch should resolve this. Unfortunately at this time no dates have been released as to when the next patch is being pushed down to the set-top box's.
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I last inquired as to when the problem of channel lag would be fixed back in July of this year and you replied it would be fixed in Aug or Sept. Well -here it is in November and the problem still exists ! So what is the story? When will this problem be fixed?
Texas & California got the patch on time, but the patch introduced other bugs and was stopped in order to correct the new bugs. I have not heard any new dates now.
One correction to my original complaint -the screen lag only occurs on one of my TVs and not on the other one. What could be the possible explanation for this? If it were a software glitch why does it not effect both TVs? When I call Fios tech support on the phone they have no clue about what I am talking about. Thay have sent me new boxes and sent signals to the boxes to no avail.