Instead of going around in circles with FIOS or chasing radio buttons until you get to the one that says "Please call"....Write or e-mail to your major network or local channel and let them know that you are going to miss some of your favorite new/old shows because the FIOS on screen guide is totally inaccurate, out of sync, non-descriptive or otherwise almost totally useless. If ABC, CBS, NBC and the rest get wind of whats happening, they can apply MUCH more pressure than all of us combined.
I have had FIOS TV for several years and have yet to miss a network show because of the guide. The guide is not perfect as most of us know, but Verizon continues to make it better. They need to contract with a different provider to eliminate some of the info shortcomings. Beyond that, the major networks will not be hearing from me on what I see as a trivial matter.
The only difference in the guide is that the interface has been updated in areas like Oregon and Virginia. The guide program info and descriptions is provided from a source called FYI. It is the same for all FIOS TV subscribers. Old or new subs get the same info.