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On-line DVR

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sweb
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Contributor
Posts: 1
Registered: ‎08-22-2010

On-line DVR

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Verizon offers an online tv listing where I can view the Fios tv listing, record a program and view my DVR. Viewing my DVR allows me to view  programs I've recorded, view scheduled programs, delete a scheduled program and view available space on my DVR.  I LOVE THIS ON-LINE FEATURE.  I watch alot of recorded tv from the DVR and being away from home 3 days a week makes this feature a blessing. Why doesn't it work? I get the same message: SET-TOP- BOX IS NOT AVAILABLE. I've use the on-line In Home Agent without success I've. Re-set the Router, unplugged cables, unplugged the cable box and still i have a problem.  I've called Verizon tech support and they have fixed the problem while I'm on the phone with them, but the very next day I will have the same problem over and over.  Please help.

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lasagna
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,002
Registered: ‎05-27-2010

Re: On-line DVR

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Popular topic for which there are several threads here on the forum ... here's one for example:

 

http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/DVR-web-remote-access/m-p/207481#M20593

 

 

GaryDoug
Silver Contributor III
Silver Contributor III
Posts: 402
Registered: ‎07-07-2010

Re: On-line DVR

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Don't miss the item on page two about the boot up sequence. I had the same problem, losing setup the next day after Verizon "fixed" it. The fix on page 2 worked for me and has stayed good since then.

 

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