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On-screen caller ID; diagnostics OK but still no popup on call
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Enabled caller ID on DVR/stb several days ago;
- checked for availability — OK
- enabled on DVR & STB
- waited 2 full business days
When still no on-screen display after waiting, ran diagnostic; the diag does trigger the test CID popup, but incoming phone calls do not.
I have also done the disable/reboot/enable cycle. Still no on-screen CID.
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Re: On-screen caller ID; diagnostics OK but still no popup on call
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@RobHunt wrote:Enabled caller ID on DVR/stb several days ago;
- checked for availability — OK
- enabled on DVR & STB
- waited 2 full business days
When still no on-screen display after waiting, ran diagnostic; the diag does trigger the test CID popup, but incoming phone calls do not.
I have also done the disable/reboot/enable cycle. Still no on-screen CID.
Do you have Digital Voice or Freedon Essentials (the old POTS system)?
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Re: On-screen caller ID; diagnostics OK but still no popup on call
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@PJL wrote:Do you have Digital Voice or Freedon Essentials (the old POTS system)?
It should be digital voice; it's being carried over FiOS.
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Re: On-screen caller ID; diagnostics OK but still no popup on call
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