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OnDemand Gating

Contributor Mumbles140
Posts: 3
Registered: ‎08-29-2013
Message 1 of 5

Has anyone else heard anything from Verizon about this?  Apparently, if you aren't in the Extreme HD or Ultimate HD package, you will lose some On Demand content (i.e. Free Movies) if you aren't subscribed to those channels.  Anyone have any luck talking with Verizon about this issue?  I was told by Customer Service that they don't restrict On Demand, but Technical Service told me they are 'gating' now.

Gold Contributor V
Gold Contributor V
Posts: 2,070
Registered: ‎08-07-2008
Message 2 of 5

What does "gating" mean?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,732
Registered: ‎11-04-2008
Message 3 of 5

You can olny watch OnDemand content from those channels you are subscribed to.

So if there are movies you want to watch on a channel you aren't subscribed to, then you cant.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor katie_soh
Posts: 3
Registered: ‎05-11-2012
Message 4 of 5

Is that what happened ot my BBC America On Demand?  I used to be able to watch it.  Now I am being asked for a quick code--but the code is out of frame. So I need to upgrade my HD package?   Endless upsells--they won't be happy till I'm paying $200 a month for my bundle. 

Contributor Mumbles140
Posts: 3
Registered: ‎08-29-2013
Message 5 of 5

Precisely!  When I locked into a two-year agreement, everything that was "Free" On Demand was just that - free.  Now, they are making us pay more for it.  They say it is simply a change in programming, but that is an absolute lie - they are taking programming that was free and now charging it for us.  Nothing change, they just wanted to gouge us for even more money, and it is total crap.

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