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OnDemand Gating

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Contributor Mumbles140
Contributor
Posts: 3
Registered: ‎08-29-2013
Message 1 of 5
(493 Views)

Has anyone else heard anything from Verizon about this?  Apparently, if you aren't in the Extreme HD or Ultimate HD package, you will lose some On Demand content (i.e. Free Movies) if you aren't subscribed to those channels.  Anyone have any luck talking with Verizon about this issue?  I was told by Customer Service that they don't restrict On Demand, but Technical Service told me they are 'gating' now.

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Gold Contributor V
Gold Contributor V
Posts: 2,070
Registered: ‎08-07-2008
Message 2 of 5
(461 Views)

What does "gating" mean?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,732
Registered: ‎11-04-2008
Message 3 of 5
(441 Views)

You can olny watch OnDemand content from those channels you are subscribed to.

So if there are movies you want to watch on a channel you aren't subscribed to, then you cant.


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Contributor katie_soh
Contributor
Posts: 3
Registered: ‎05-11-2012
Message 4 of 5
(398 Views)

Is that what happened ot my BBC America On Demand?  I used to be able to watch it.  Now I am being asked for a quick code--but the code is out of frame. So I need to upgrade my HD package?   Endless upsells--they won't be happy till I'm paying $200 a month for my bundle. 

Contributor Mumbles140
Contributor
Posts: 3
Registered: ‎08-29-2013
Message 5 of 5
(350 Views)

Precisely!  When I locked into a two-year agreement, everything that was "Free" On Demand was just that - free.  Now, they are making us pay more for it.  They say it is simply a change in programming, but that is an absolute lie - they are taking programming that was free and now charging it for us.  Nothing change, they just wanted to gouge us for even more money, and it is total crap.

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