One Channel Freezing Up

Reply
Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎04-23-2020

Re: One Channel Freezing Up

Message 101 of 108
(572 Views)

I’m having the same problem. Channel 504 is dropping quite often tonight, but it’s not freezing like before. Still quite frustrating. 

Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎04-26-2020

Re: One Channel Freezing Up

Message 102 of 108
(406 Views)

Watching CBS This Morning and every other word is dropping out. When will Verizon get their act together and fix this problem permanently. It has been going on for months, granted the station 504 is not freezing up but dropping every other word is not acceptable. This is the service that I pay close to $200 a month for. 

Highlighted
Bronze Contributor I
Bronze Contributor I
Posts: 59
Registered: ‎08-18-2015

Re: One Channel Freezing Up

Message 103 of 108
(278 Views)

I thought the problem was fixed, but it seems to have returned. I've seen it happen twice yesterday and once today. I really think Fios TV is going downhill.

Highlighted
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎04-26-2020

Re: One Channel Freezing Up

Message 104 of 108
(271 Views)

Yes dropouts have returned yesterday and today. 

Highlighted
MVP MVP
MVP
Posts: 1,037
Registered: ‎12-06-2010

Re: One Channel Freezing Up

Message 105 of 108
(253 Views)

@Scooter3 wrote:

Yes dropouts have returned yesterday and today. 


Ill repost this to support, thanks.

Highlighted
Administrator Administrator
Administrator
Posts: 1,237
Registered: ‎12-09-2014

Re: One Channel Freezing Up

Message 106 of 108
(237 Views)

We apologize for this inconvenience. This was reported to the development team yesterday and they are investigating this. Will post findings once a resolution is available.

 

Thank you.

 



Nilsa
Community Manager

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎07-22-2020

Re: One Channel Freezing Up

Message 107 of 108
(141 Views)

More issues with 504. Can go back at all. Returns to very beginning. Same issues as previous. Nilsa can’t they finish this project and make it work like the other channels. It’s been so long. 

Highlighted
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎04-26-2020

Re: One Channel Freezing Up

Message 108 of 108
(140 Views)

Can’t rewind at all. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.