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Only one channel won't work, shows black screen or frozen screen

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Contributor
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Posts: 1
Registered: ‎02-01-2018

Only one channel won't work, shows black screen or frozen screen

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All of my channels are working normally except for one channel that I happen to watch a lot. It shows up as either a black screen or a frozen image of the channel I was on before changing to the broken station. The station that is not working is one I watch a lot and have some recordings set on. I thought it might be an issue with the DVR/recordings so I tried cancelling them but that did not help. I've had this issue a few times in the past but it has eventually fixed itself. It usually lasts for a while though, and this current issue has been going on for almost a week. 

 

Thank you for any suggestions/solutions!

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,914
Registered: ‎11-04-2008

Re: Only one channel won't work, shows black screen or frozen screen

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What channel is it?

does it happen on more than one stb?

 


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Registered: ‎03-18-2013

Re: Only one channel won't work, shows black screen or frozen screen

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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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