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Thanks, I live in Westridge also and have no TV, or cell phone. My land line will place outward calls, but nothing gets through.
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My mother is in North Reston and seems to have FIOS TV but no Verizon wireless and no FIOS internet. I am a Comcast customer and, while I am not a fan, I have to say that this debacle has me rethinking my dislike of Comcast. At least I have easy access to outage statuses on their website whenever I need them.
I was considering switching to Verizon FIOS, but now I think I'll stay with Comcast, ESPECIALLY because of the 911 outage! Does anyone else in Reston have any word?
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Does anyone else find in hilarious that the moderator has time to edit our posts by removing a Verizon provided number for a credit?!
@blynn56 wrote:About an hour ago I got this number from the Chat Rep: {edited for privacy}. They will allegedly give a credit when service is restored. But we have to ask for it.
I currently cannot speak to Verizon at all (no chat, no home phone, no cell phone) and yet they are able to censor us....Fantastic Customer Service.
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I'm without TV/Phone here in Rippon Landing, finished talking to Verizon with no new information provided... pretty annoying since Dominion Power has released a number of statements already. BTW, I was 84th in the queue at one point.
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If Verizon can send out their June newsletter via the internet this morning, why can't they send out a notice about the status of repairs via e-mail? That may not take care of ALL of their customers, but would be one step in helping their customers know what is going on.
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FiOS TV just came back on in Ashburn.
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@jwhit wrote:Does anyone else find in hilarious that the moderator has time to edit our posts by removing a Verizon provided number for a credit?!
@blynn56 wrote:About an hour ago I got this number from the Chat Rep: {edited for privacy}. They will allegedly give a credit when service is restored. But we have to ask for it.
I currently cannot speak to Verizon at all (no chat, no home phone, no cell phone) and yet they are able to censor us....Fantastic Customer Service.
Tnis third-world flail-ex is nothing new for Verizon and exactly why - when I move in 3 months I gurantee you Verizon will not be my provider. I am grateful to have stayed with ATT WS for my mobile and if available they'll get my business for landline and digital tv later this year.
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