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P265v1.1 Remote does not control volume on CHS 335HDC Set Top Box

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Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎12-23-2011

Re: P265v1.1 Remote does not control volume on CHS 335HDC Set Top Box

Message 11 of 13
(586 Views)

 

Ahhhh!  My bad!  I see it in the documentation now- it says 9-5-5.  I was looking at the reset for the remote with 9-0-0.  Now I see what you are saying, the remote comes default set to 9-0-0 and if you want to control the STB volume, it is 9-5-5.

 

Gotcha!

 

Doh!  Smiley Mad

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Platinum Contributor III
Platinum Contributor III
Posts: 6,819
Registered: ‎08-23-2008

Re: P265v1.1 Remote does not control volume on CHS 335HDC Set Top Box

Message 12 of 13
(580 Views)

Pointed out the issue to Verizon, and they told me the quote in my last post. Smiley Embarassed

 

I guess I should read the contents of the links I post. I was a bit embarrassed by that one. Oh well no one is perfect.

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Contributor
Contributor
Posts: 4
Registered: ‎11-17-2013

Re: P265v1.1 Remote does not control volume on CHS 335HDC Set Top Box

Message 13 of 13
(400 Views)

tomryn, thanks for posting this question and for being persistent about receiving the answer.  this is important - not only for old TVs - but also for new TVs that do not have a variable volume in their audio outputs (e.g. the 3.5mm and optical outputs on the samsung LED TVs).  

I looked through the manual that comes with the STB and I did not see 955 listed anywhere (which it should be listed in bold), only 900... and what does 900 volume control?!  i am guessing nothing.  therefore, it would make A LOT of sense if it was set to 955 volume by default.  c'mon verizon... and while you're at it, please prevent the "unavailable / unavailable caller ID" callers from calling me twice a day.  

prisaz and others... thanks for helping to solve this.  this was the only forum that i could find to resolve this issue, which has to be very common.

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