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Pairing remote problem

Pairing remote problem

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Contributor
Contributor
Posts: 1
Registered: ‎12-17-2019
Message 1 of 2
(502 Views)

Hi group.... I'm having problem pairing my new Fios voice remote to Fios one cable box.... followed instructions pressing play/pause button and 0 simultaneously at end appears on tv screen pairing failed. Can anyone help?

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MVP MVP
MVP
Posts: 571
Registered: ‎12-06-2010
Message 2 of 2
(432 Views)

Power cycle the box and try again. If that doesnt work, you need to do a reset, but without aremote you may need support to do it remotely.

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