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Parental Controls SD vs. HD

Parental Controls SD vs. HD

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Contributor saje
Contributor
Posts: 4
Registered: ‎03-19-2013
Message 1 of 7
(821 Views)

Why is the HD Food Network channel locked by parental control but the SD channel is not?

6 REPLIES 6
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,417
Registered: ‎12-02-2012
Message 2 of 7
(798 Views)

Parental controls are based on the content rating.  Check the ratings and your content lock settings.

 

Good Luck

 

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Contributor saje
Contributor
Posts: 4
Registered: ‎03-19-2013
Message 3 of 7
(763 Views)

 

It is the exact same show on both channels.  All shows on the HD channel are locked.  Very few on the SD channel are.

Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,417
Registered: ‎12-02-2012
Message 4 of 7
(729 Views)

Is the rating the same?

 

-----
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor saje
Contributor
Posts: 4
Registered: ‎03-19-2013
Message 5 of 7
(688 Views)

 

Yes, the rating is the same on both the SD and HD channels - TV-G.  My parental controls are set to block anything above TV-14 so neither should be blocking TV-G.

Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎04-12-2011
Message 6 of 7
(658 Views)

Check if that channel was in the list of locked channels 

 

Try Press options ->Parental->Unlock channel( if unlock channel option exists ,i.e that channel was locked by channel)

Contributor saje
Contributor
Posts: 4
Registered: ‎03-19-2013
Message 7 of 7
(633 Views)

 

That was it!  Problem solved - Thanks!

 

 

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