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Picture Settings being overidden

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wms3
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Contributor
Posts: 2
Registered: ‎01-11-2010

Picture Settings being overidden

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My Picture settings for Mode, light effect, and energy savings are being overidden somehow every 20 minutes. Also if I set these settings on the TV then when I turn on the STB they immediately change. I did speak to a Verizon Tech on the Phone and he claimed it was not FIOS but something in the TV.

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wms3
Contributor
Contributor
Posts: 2
Registered: ‎01-11-2010

Re: Picture Settings being overidden

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I solved this when I discovered that the TV was set to "shop Mode" through the help of Samsung's Website. Once I got it out of "Shop Mode" my settings stayed.

 

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ekem015
Bronze Contributor II
Bronze Contributor II
Posts: 371
Registered: ‎12-15-2009

Re: Picture Settings being overidden

Message 2 of 3
(3,731 Views)

Hmm, I know my STBs usually reset their own video settings when they are turned on/off (i.e. SD override, resolution, etc.), but I haven't heard of them resetting the TV's.

wms3
Contributor
Contributor
Posts: 2
Registered: ‎01-11-2010

Re: Picture Settings being overidden

Message 3 of 3
(3,638 Views)

I solved this when I discovered that the TV was set to "shop Mode" through the help of Samsung's Website. Once I got it out of "Shop Mode" my settings stayed.

 

View solution in original post

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