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Picture in Picture

Contributor Ramsey_User
Posts: 2
Registered: ‎08-04-2008
Message 1 of 6

My remote control has a Pic in Pic button, and I have a DVR, which means I should be able to do two things at once.


However, the PIP button does nothing.


Note, I have a "regular" Verizon dvr, not the home media dvr ...


I searched SUPPORT for Picture in Picture, and found NOTHING.


Any insight out there?

Copper Contributor Paul
Copper Contributor
Posts: 18
Registered: ‎07-31-2008
Message 2 of 6

Do you have the Motorola remote?


Maybe the user guide for the Motorola has some PIP details for you - check it out at http://www22.verizon.com/ResidentialHelp/FiOSTV/Remote+Controls/SetUp/SetUp.htm -

Gold Contributor VII
Gold Contributor VII
Posts: 2,325
Registered: ‎08-05-2008
Message 3 of 6
The PIP button only works for TVs that support PIP.  The DVR does not support PIP (at least not as configured by Verizon).
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor gknee
Posts: 1
Registered: ‎09-10-2008
Message 4 of 6

The Motorola box does not seem to support PIP directly.  This is something I miss from my TimerWaner/ScientificAtlanta box.  That box supprted PIP directly and I was able to PIP between to the two tuners in the DVR box.   Of course it is physically possible but the software on the box currently does not support it.  Verizon if your listening (and I know you are) this feature has actually kept two households I know of from switching to FIOS TV and was almost a deal breaker for me.

Contributor slothrob
Posts: 4
Registered: ‎08-20-2008
Message 5 of 6

On my TV, the PIP works if you connect the DVR to one TV input, and the cable directly to another so that it's using the TV's tuner for the second picture.

Contributor Paddy
Posts: 3
Registered: ‎09-17-2008
Message 6 of 6

Kudos to gknee on 9/10.  The ability for the STB to fully support PIP exist and is provided by competing cable systems.  My sister in law lives in CA and subscribes to Cox, they use the Scientific Atlanta STB that fully supports PIP. 


As gknee mentions, we'll see if Verizon is truly as customer oriented as they claim and gets up to speed with the State of the Pracitce in PIP.  It is a software issue and the software exist! 


What's up VERIZON??




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