Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Picture keeps cutting out with a snowy picture on a periodic basis

Reply
nomadl0l
Contributor
Contributor
Posts: 1
Registered: ‎08-19-2009

Picture keeps cutting out with a snowy picture on a periodic basis

Message 1 of 2
(3,273 Views)
I have a Motorola HD -DVR QIP 7216 and we are experiencing a picture and audio cut out to snow frequently throughout the day.  It seems like the problem is getting worst before getting better.  I need to contact someone about this issue but I keep getting an automated system through the technical support phone line that will not get me to a technical support representative.  This needs to be addressed ASAP.
1 REPLY 1
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Picture keeps cutting out with a snowy picture on a periodic basis

Message 2 of 2
(3,260 Views)

I'm sure one of our expert users will be along to answer this, but have you tried email support?  This page gives you the option for phone or email.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.