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Picture keeps cutting out with a snowy picture on a periodic basis

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nomadl0l
Contributor
Contributor
Posts: 1
Registered: ‎08-19-2009

Picture keeps cutting out with a snowy picture on a periodic basis

‎08-19-2009 07:25 PM

Message 1 of 2
(3,273 Views)
I have a Motorola HD -DVR QIP 7216 and we are experiencing a picture and audio cut out to snow frequently throughout the day.  It seems like the problem is getting worst before getting better.  I need to contact someone about this issue but I keep getting an automated system through the technical support phone line that will not get me to a technical support representative.  This needs to be addressed ASAP.
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ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Picture keeps cutting out with a snowy picture on a periodic basis

‎08-19-2009 08:32 PM

Message 2 of 2
(3,260 Views)

I'm sure one of our expert users will be along to answer this, but have you tried email support?  This page gives you the option for phone or email.

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