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Picture size too small, HD smart TV

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Contributor
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Posts: 3
Registered: ‎02-25-2016

Picture size too small, HD smart TV

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When using Visio smart HD TV to watch netflix and youtube picture fills screen. Any program watched through FIOS MTRS QIP7100-P2 HD box is barred-out on all sides, making picture much smaller than screen. Tried every option in Television set-up menu to correct and no change in picture. What is the problem here?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,919
Registered: ‎11-04-2008

Re: Picture size too small, HD smart TV

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Are you connecting box to tv using HDMI or component cables?

If so, check under menu - settings to make sure tv is set for 16:9


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View solution in original post

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,919
Registered: ‎11-04-2008

Re: Picture size too small, HD smart TV

Message 2 of 12
(13,187 Views)

Are you connecting box to tv using HDMI or component cables?

If so, check under menu - settings to make sure tv is set for 16:9


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

Contributor
Contributor
Posts: 3
Registered: ‎02-25-2016

Re: Picture size too small, HD smart TV

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Using coax cable. Do I limit my TV/cable box functions by not using HDMI?

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Nickel Contributor
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Posts: 33
Registered: ‎01-27-2016

Re: Picture size too small, HD smart TV

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@fordlee wrote:

Using coax cable. Do I limit my TV/cable box functions by not using HDMI?


Yes

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Contributor
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Posts: 3
Registered: ‎02-25-2016

Re: Picture size too small, HD smart TV

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ooh. Only choice going to box is coax. But can move box and make connection from box to tv HDMI instead of coax. This would help? Does the 16:9 setting still apply?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,919
Registered: ‎11-04-2008

Re: Picture size too small, HD smart TV

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Absolutely need to be HDMI or component to get HD picture.

And yes, 16:9 still applies.

May auto select once you use HDMI, but can't be 100%.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Contributor
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Registered: ‎02-26-2016

Re: Picture size too small, HD smart TV

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Yup, worked... rookie mistake. HDMI or better after the box.

Thanks

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Contributor
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Posts: 2
Registered: ‎12-19-2016

Re: Picture size too small, HD smart TV

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I have a somewhat similar issue: SOME (HD) channels appear in full picture, others (such as BBC, channel 107) appear in smaller format. How do adjust? Thanks in advance.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,919
Registered: ‎11-04-2008

Re: Picture size too small, HD smart TV

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Any channel less than 500 is not HD.

how is TV connected to stb?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Platinum Contributor III Platinum Contributor III
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Posts: 4,437
Registered: ‎12-16-2012

Re: Picture size too small, HD smart TV

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@CRobGauth wrote:

Any channel less than 500 is not HD.

how is TV connected to stb?


Most channels less then 500 are not HD.  In some areas a few local subchanneks in the 400's may be HD.

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