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Picture switches to Black and White every few days and can be reset to color by resetting STB

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Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎12-25-2009

Picture switches to Black and White every few days and can be reset to color by resetting STB

Message 1 of 3
(4,723 Views)

Sometimes when turning on my TV/STB my picture for all channels is BLACK and WHITE. The only way to get color back is to pull the STB power plug and reset the STB.  This is happening more often.. was once a month ... now almost daily.

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 78
Registered: ‎12-16-2009

Re: Picture switches to Black and White every few days and can be reset to color by resetting STB

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(4,674 Views)

Sorry for your incovenience.   What model stb do you have?  What type of cable is connected from stb to the TV i.e., HDMi, Component, RCA, Coax? 

Javier
Verizon Telecom
Fiber Solution Center


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Highlighted
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎12-25-2009

Re: Picture switches to Black and White every few days and can be reset to color by resetting STB

Message 3 of 3
(4,659 Views)

s-video cable from SDTV to Mototrola 6416-2 STB. 

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