When I play dvds my tv screen is pink. I've tried fiddling with the cables, but to no avail. I spent 20 mins on the phone to Verizon listening to an automated message, then another hour on-line with a live chat person who couldn't figure out the problem. I've called and left a message with the technician. I'm getting frustrated not being able to talk to a REAL person. This has only happened since we switched to Verizon. HELP!