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Pixelated Chanel 576

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CHCapsFan
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Registered: ‎02-08-2021

Pixelated Chanel 576

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Whenever I try to watch (HD chanel 576) Washington Capitals games my tv glitches - often goes to black screen, or on delay, or is pixelated.  I just got a new router from Verizon - but it isn't helping.  The three game losing streak is painful enough....but watching in low def is even more insulting.  I want me HD to work.  I have tried the unscrew cables and try again...this is not a new problem....but I am kind of over it now.

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clem53
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Posts: 1,456
Registered: ‎12-06-2010

Re: Pixelated Chanel 576

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@CHCapsFan wrote:

Whenever I try to watch (HD chanel 576) Washington Capitals games my tv glitches - often goes to black screen, or on delay, or is pixelated.  I just got a new router from Verizon - but it isn't helping.  The three game losing streak is painful enough....but watching in low def is even more insulting.  I want me HD to work.  I have tried the unscrew cables and try again...this is not a new problem....but I am kind of over it now.


Is this the only channel that does this or are there others? If you check in: Menu>settings>System Information does it show a good signal?

CHCapsFan
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Registered: ‎02-08-2021

Re: Pixelated Chanel 576

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This is the only channel that does this.  So weird!

 

clem53
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Posts: 1,456
Registered: ‎12-06-2010

Re: Pixelated Chanel 576

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@CHCapsFan wrote:

This is the only channel that does this.  So weird!

 


Could be a bad broadcast, have you checked the SNR in System info on the box? I had a similar issue, turned out to be a bad box, but it usually affects more than one channel (quam).

CHCapsFan
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Registered: ‎02-08-2021

Re: Pixelated Chanel 576

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It is only impacting this channel.  My son couldn't watch the Wizards game the other night.  It is so frustrating.

 

 

clem53
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Gold Contributor III
Posts: 1,456
Registered: ‎12-06-2010

Re: Pixelated Chanel 576

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@CHCapsFan wrote:

It is only impacting this channel.  My son couldn't watch the Wizards game the other night.  It is so frustrating.

 

 


Did you check the SNR on the channel when it is affected? If you still have the problem, it could be a splitter or bad wire too. Check all coax connections and replace the splitter making sure the new one is MoCa 2.0 certified. Also have you tried unplugging the poser to the box for at least 3 minutes then plugging it back in?

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