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Pixelation over the past week

Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎02-15-2011

Pixelation over the past week

Message 1 of 2

Poughkeepsie area customer wondering if anyone else is getting pixelation on HD channels.  Tonight (Friday 4/15) it's been severe enough that it actually interferes with watching a program.  It's been going on for almost a week now.



Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 47
Registered: ‎12-30-2010

Re: Pixelation over the past week

Message 2 of 2

Hi jimryan, pixelation usually occurs when the signal level is too low.  This is usually caused by a cable becoming loose at the end.  You can check the coax cable starting at the back of the box then follow to the wall and then find the splitter and check it there.  This should resolve your issue.  Thanks, Frank_VZ

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