Customers With Disabilities
 
quick menu

Pixelation/reception problems on NBC and PBS

Reply
Contributor
Posts: 1
Registered: ‎05-16-2012

Pixelation/reception problems on NBC and PBS

Message 1 of 1 (848 Views)
This started about two weeks ago. I was watching Sherlock on PBS, and every minute or so, a few white boxes appeared on the screen with the audio being messed up and then it went back to normal. This also happened when I was watching Law and Order SVU tonight. Whenever the screen turned black to list a new location, there were pixelation problems. Went it cut to commercials, pixelation problems. This also happened during SNL.

I tried to reset the TV by unplugging and waiting 30 seconds but it hasent helped. I tried to fasten all the wires on back of the box. Is there anything I can do? If I call to have them send someone, I may not necessarily be able to replicate the problem, since it's only happened on these shows on these channels (NBC Nightly News worked just fine.)

Thank you
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios