Re: New TV guide
tns2
Community Leader
Community Leader

@jazz147 wrote:

Is it just me or is there new updated guide the absolute worst - It is so distracting - the colors are ugly as could be - CHANGE the guide to something that doesn't look like a five year old designed by taking randon crayons out of the box - Yuck Yuck Yuck



You must have missed some earlier version of the IMGSmiley Wink

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Re: New TV guide
03bluecoupe
Enthusiast - Level 2

No, it's not just you.   But the thing is, Verizon doesn't really care.


@jazz147 wrote:

Is it just me or is there new updated guide the absolute worst - It is so distracting - the colors are ugly as could be - CHANGE the guide to something that doesn't look like a five year old designed by taking randon crayons out of the box - Yuck Yuck Yuck


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Accessibility Option on new guide?
JB91966
Newbie

I have very poor eyesight due to retinitis. 

This new guide is very difficult to read with the dark colors and small text. 

Is there any option in the features to change the colors and text sizes?

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Re: Please....stop with the menu colors
JB91966
Newbie

Wife pretty much laid down the law. 

Give us back our old guide or lose our business.

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Re: New TV guide
apisani1
Newbie

How bad am I going to get screwed for canceling my contract.  This new set up is awful!  To hard to read and the fact that I can't change the color to something easier to read is a slap in the face.  Why would anyone pay for this kind of treatment?

The red bar up top reminds me of vampires and Comcast.  Comcast sounds like a great idea right now.  At least it doesn't hurt to look at it.

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Re: Please....stop with the menu colors
FloridaCoop
Enthusiast - Level 1
I called Verizon's customer support line to complain about the absolutely god awful colors. They said this was the new upgrade. I said I'd rather take this product if I couldn't get something that could read. I asked what it would take for me to cancel my account, and they said they would transfer me to support line. They transferred me to a non functioning phone number. What a mess!!
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Re: TV CHANNEL GUIDE UPDATE HORRIBLE
IHateThis11
Newbie

This is beyond awful. Fios will lose customers due to an awful color scheme. I can't get past the painful colors to even examine the other features of the change.

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new tv guide
smoke189
Enthusiast - Level 2

I think the colors suck! Too hard for older people to read.

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Re: new tv guide
thetick1234
Specialist - Level 1

Yes it sucks being old.  Verizon changes the guide about as often as I change my contract, so when do they just do it everyone is forced to live with it.  Only option I know is to cancel your serverce and tell verizon exactly why, otherwise Verizon ignores single complaints.  Seems many pages of compaints by many users does get's Verizon's attention.... ie the SEC network then SEC Network in HD.  

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Re: Please....stop with the menu colors
TViwer2014
Enthusiast - Level 2
Makes me dream of owning my old Black & White TV I had back in the 60's
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