11-06-2014 12:55 PM
11-06-2014 06:05 PM
I was hoping to be excited by the "upgraded" guide to get used to the new look and feel. Instead I can barely read the text, the black and the white is very harsh on the eyes and it appears blurry on my typically very crisp TV. Not sure who thought it was a great color scheme ... any chance you can make color pallete choices? My preference was the blue because it's crisper, easier to read and doesn't cause eye strain. Pretty sure I won't be renewing in July if this remains.
11-08-2014 04:02 PM
I am requesting that the new color scheme for FIOS TV, the red and black, be changed. We have 3 people in our house that are red/green color blind and the new guide/interface is very challenging for them to use. In the future, when selecting a color scheme for such things it would be good to use a filter to see what color choices are actually visible for folks with color challenges. Considering 12% or more of the population has issues with color, it would be good business to take this into consideration.
Thanks for listening.
I can't read the new guide with the black background. What action can we take as customers so Verizon will go back to the previous colors? I called them and they told me how to change it but don't they set them? I couldn't change them.
One more voice wishing to revert to the previous style and operaion of all the menus. It's not kjust that I don;t like change (I don't) but I have tried getting used to the new menus and color over the past segveral days. I just keep finding more thsat I dislike about it.
For example, scrolling down a short list of episodes inthe DVR recordings. Why does it scroll the firs entry off the top as soon as I scroll own by one when there is plenty of room to show all of the entries ????
Colors on new channel guide are terrible. Underlining of selected channel in red is difficult to detect and usually takes a second look to see where redline actually is. I don't wear glasses now but will probably have to get them after these Verizon colors give me eyestrain. If this channel guide was reviewed outside of Fios' management I believe it would have been rejected hands down. Looks like its time to go back to Comcast.