Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Poor Quality on Startup

Reply
MickyD
Contributor
Contributor
Posts: 1
Registered: ‎10-17-2018

Poor Quality on Startup

Message 1 of 2
(448 Views)

When I first start Verizon Fios on my tv, the signal is very poor, and the picture and sound a nearly unbearable. This lasts for about 60 seconds. This doesn’t happen with other devices (game systems) or Netflix box, only with the Verizon set too box. Is it possible my set top box is going out? Has anyone else experienced this “warm up” period? How do I go about requesting a replacement set top box? 

 

Sorry for the formatting, this page isn’t very mobile friendly. 

1 REPLY 1
TomH309
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,429
Registered: ‎05-16-2009

Re: Poor Quality on Startup

Message 2 of 2
(391 Views)

Is your Set Top Box  ON all the time ?

If not try it it, let us know if that solves your problem.

 


If you are the original poster (OP) and your issue is solved, please remember to let all of us know and click the "Accept as Solution" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

 

Tom
QIP 7100 1,YAMAHA ATS 1080,QIP 7216 P2, iPad 2 WiFi,iPhone SE
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title