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Prental Control PIN? I need to reset my Parental Controls for my FiOS TV

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tawani
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Registered: ‎10-23-2010

Prental Control PIN? I need to reset my Parental Controls for my FiOS TV

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How do I reset my Parental Controls for my FiOS TV? Almost all my channels are coming up as "Blocked by Parental Control" and require a PIN to open which I was never given. 

 

I have called technical support but their hours of operation are only from Mon-Fri 8:00am to 6pm. Just exactly the time I am at work and unable to call.

 

I have tried to "Manage" the Parental Controls online but the thing is not working, keeps giving an error message "We are unable to process your request at this time. We apologize for the inconvenience. Please try again." since yesterday.

 

Is there anything else I can possibly do?

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prisaz
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Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Prental Control PIN? I need to reset my Parental Controls for my FiOS TV

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FiOS Internet , TV and PhoneChat now with an agentLive chat not available

English and Espanol

1-888-553-1555
24/7

View solution in original post

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prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Prental Control PIN? I need to reset my Parental Controls for my FiOS TV

Message 2 of 6
(18,707 Views)
FiOS Internet , TV and PhoneChat now with an agentLive chat not available

English and Espanol

1-888-553-1555
24/7

View solution in original post

Belinda82
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Contributor
Posts: 1
Registered: ‎02-24-2014

Re: Prental Control PIN? I need to reset my Parental Controls for my FiOS TV

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I need help no channels are showing
tns2
Platinum Contributor III Platinum Contributor III
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Posts: 4,437
Registered: ‎12-16-2012

Re: Prental Control PIN? I need to reset my Parental Controls for my FiOS TV

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Initially its 0000.  If it was changed and you don't know its value, it can be reset remotely by VERIZON.  You would have to contact them.

hj1
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Posts: 1
Registered: ‎03-09-2018

Re: Prental Control PIN? I need to reset my Parental Controls for my FiOS TV

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Channel 502 CBS is locked I need to unlock parental control I never setup a pin now it is asking for a pin?

ornahp
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Registered: ‎03-10-2011

Re: Prental Control PIN? I need to reset my Parental Controls for my FiOS TV

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Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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