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Problem with DVR playback on second STB

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Contributor
Contributor
Posts: 1
Registered: ‎05-28-2014

Problem with DVR playback on second STB

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We have one STB with DVR, and one plain STB. I often record long programs on the DVR and play them back on the second STB. This hasn't been a problem until one of the system updates a few weeks.

 

Now, playback stops at exactly 2 hours. If I'm trying to play back a longer program, it stops after 2 hours even if the recording is 2:15 or 2:30 or whatever. It's as though I hit the STOP button -- it just stops playing the recorded program and goes to the blue "view recordings" screen.

 

And I can't just start up again where the program stopped (at the 2 hour mark) -- there's no "resume play" option. The only option is "play" which of course starts over again at the beginning.

 

I have no problem with playback of programs shorter than 2 hours.

 

Neither the DVR nor the second STB shut down when the playback stops at 2 hours. If I play back the long programs on the DVR/STB (on the first TV), the entire program will play, no matter how long it is.

 

Any idea why this has started happening, and how to fix it?

 

 

 

 

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