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10-03-2019 06:14 PM - edited 10-03-2019 07:05 PM
Yes, if what I posted above doesn't work, then un-link the remote and start over. I assume you have the 4100 boxes right?
@Jefarl wrote:I have the same issue. Do I have to unlink the remote and start over? Also when I go to menu, setting, I don't see voice control? Fios tv voice remote?
10-08-2019 07:28 AM
My remote(s) keeps unpairing from my TV and wont shut off the tv and sometimes the volume control stops working even after manually setting up by entering manufacturer and model. Works for a day "maybe" them unpairs again. Happens with 3 of my TVs CONSTANTLY! So far NOT A FAN of these new boxes.
Also, when a remote falls on the floow off a couch or bed, also unpairs. Changed the batteries...no help...
10-08-2019 11:43 AM
@Tony15236 wrote:My remote(s) keeps unpairing from my TV and wont shut off the tv and sometimes the volume control stops working even after manually setting up by entering manufacturer and model. Works for a day "maybe" them unpairs again. Happens with 3 of my TVs CONSTANTLY! So far NOT A FAN of these new boxes.
Also, when a remote falls on the floow off a couch or bed, also unpairs. Changed the batteries...no help...
Try killing power to all but one box. Un-pair, then re-pair the remote for that box including manually setting up the TV info. Do the same for all 3 boxes, having only one box powered on at a time. When all 3 are done, turn the others on.
11-20-2019 10:32 AM
I had this problem and called tech support numerous times over several weeks! SOLUTION is simple but never mentioned or put in install or usage guide. The voice remote actually uses 2 different signal media ---IR and Bluetooth! Therefore you need to POINT THE REMOTE AT THE TV/DVR4100 box to turn on and off. The voice commands and searches all work fine as advertised! Once figured out all is well.
03-01-2020 09:49 AM
I have a similar problem.
Multiple ONs or Multiple OFFs are required to turn TV on or off. Given solution (Manual Programming) appears to work the first time I try On or OFF, but after that the problem returns. I am not interested in "screen recommendations ". Especially when I want to turn the TV/ST off to walk away (go to bed), I don't want to stand around and keep pressing OFF, ad infinitum. All this is very annoying.
03-27-2020 02:43 PM
FIOS Voice remote does NOT power off completely. Almost immediately after pressing the Shut off button, the viewing channel is gone, BUT another screen pops up with the FIOS picture on the screen, time at the button and the FIOS emblem moves around the screen.
03-27-2020 05:07 PM - edited 03-27-2020 05:09 PM
@Ritter197 wrote:FIOS Voice remote does NOT power off completely. Almost immediately after pressing the Shut off button, the viewing channel is gone, BUT another screen pops up with the FIOS picture on the screen, time at the button and the FIOS emblem moves around the screen.
As I've said in other related threads the 4100 boxes NEVER turn off completely. They ALWAYS display a screen saver at the simplest, and recommendations on what to watch if you dont disable them. Just shut off the TV and it's over. If the TV won't shut off you need to disable CEC in the TV or disable Video Input Control in the video settings menu in the Fios box.