"We are receiving the same "flicker" problem, including the symptom of quick "static" and then black screen for about 1 second. Audio cuts out as well. This is also present in both live and DVR'd programs. I will try the 720p switch to see if that helps, but if someone from Verizon could PLEASE post to this thread when the bug gets fixed and when it's included in update to software... We have a definite preference for 1080i vs 720p... progressive scan video sometimes gives my wife a headache...."
I agree with this poster. WE need Verizon to let us know when this problem in FIXED. I much prefer the 1081i as well. We watch only HD programming, especially sports, so I don't want to pay for 720P when I should be getting 1080i! Thanks, Bob
We have had this issue on our Philips LCD TV for that past couple of weeks. It was working OK for 2 months after I switched to FIOS.
If we listen to the audio feed through the HDMI connection, the audio drops out, as well. However, if I port the audio to my stereo receiver, it does not drop out. I conclude that the problem is with the HDMI connection.
I have not tried component video instead of HDMI. Has anyone found this problem with other than HDMI connection?
I have spent countless hours with Philips Tech Support and Verizon Tech support, who finally gave up and sent a tech with a new STB.
It behaves better than the old one, but still has some dropouts. I have not yet confirmed that 720p is any better, but will try if nothing else works.
It is suprising that tech support did not mention that Verizon knew of the problem as was cited in an earlier posting of this issue.
06-18-2009 06:55 AM - edited 06-18-2009 06:56 AM