Just got FiOS last week. I had been a long time comcast customer with a comcast DVR for the past few years.
Once my FiOS was installed, I immediately went in and started setting up series recordings. So far I've set up five of them: Pardon the Interruption, 24, Damages, The Office, and 30 Rock.
So far I've had trouble with two of these series. When 24 aired two new episodes on sunday and then two new on monday, my DVR only recorded 3 out of 4, missing the first episode on sunday. Damages, The Office, and 30 Rock all appear to be working, but it's still early.
My biggest problem is with Pardon the Interruption (PTI), which airs M-F at 5:30pm. I've set up a series recording for First Runs only on the ESPN HD channel. However, my DVR refuses to cooperate. It will not record this show after the initial first recording that I set up. I've tried changing it to First run and repeats and that still does not work. It is not conflicting with anything else on my box and it is definitely not a space issue.
I spent two different nights on the phone with support, they ended up sending me a new box which will be here in a couple days. I'm not too confident that this will solve the problem, but we'll see. I want to say that it is more of a problem with the guide itself. If I scroll to the episode in the guide, it shows that it is new, but for some reason it does not set up the recording.
I'm hoping the 24 issue was a fluke, but the PTI one is aggravating. Anyone else have any similar issues and know how to resolve this? Unfortunately I know nobody else with a FiOS DVR, so I can't ask them to try this. Everyone I know has a comcast box.
Thanks in advance.
Nick
@Pyao wrote:
I didn't have a problem having series recording 24 1,2,3,4 on Sunday and Monday.
Was your recording set to "new episodes only" or "new and repeats" ?
New box arrived yesterday, I installed it this morning.
When setting up my series recordings, I figured out why 24 didn't record. Turns out it did record, but I have my default series options to "First run and save only three episodes." It's very rare that a show airs four new episodes in two days! So it turns out that the first episode probably did record and then was deleted. My bad.
However, the PTI problem still seems to persist. I scrolled to Tuesday and chose to record PTI and I set it up as a series. Now, when I look at my upcoming schedule, the DVR recognizes that it is new on Monday and is set to record it. It is also set to record on Tuesday, but I manually set that one. The new episodes on Wed, Thur, and Friday are not showing up in the schedule.
We'll see what happens.
Same old problem, still can't record PTI as a series with the new box. It did show up in my future schedule when I looked on Saturday. Then when I looked Sunday it was gone. And sure enough, it did not record today.
This is going to be like having a VCR, I have to set it manually every single day.
@nmilot wrote:Same old problem, still can't record PTI as a series with the new box. It did show up in my future schedule when I looked on Saturday. Then when I looked Sunday it was gone. And sure enough, it did not record today.
This is going to be like having a VCR, I have to set it manually every single day.
There is the ability in the DVR to set a recurring manual recording. Go to DVR -> CREATE RECORDING -> MANUAL RECORDING and set the channel, time to start and time to end and then the frequency of recording. Hope that helps.
NOTE: The exact level names may be slightly different from what I posted as I'm not at home to acces the DVR.
I have had FIOS for several months and nothing but problems. One of the many problems is just what you described. Set up shows to record, the box will record some of the shows but not all of them as it should. Also set the box to record first run only, and it records repeats on several shows. Nothing I do will get it to not record repeats. I've tried everything. Tech support... no help. All I get it from them is "ahhh it's a known issuse and were working on it". This is after all attemps to fix the problem fail that tech support comes up with this canned response. It seems that everytime I call in with a problem like this, I get after 20 minutes of trying this or that the same response. Another problem is when I set the box to not delete any shows until I delete. Well when I check the box the next day, several shows have "delete when space is needed". No matter what I do, going thru all the shows I have set to record and resetting the option not to delete, I come back and of course it's set back to delete when space is needed. I was told by tech support after they failed to come up with a solution for this problem, "oh don't worry, it won't delete any shows when it runs out of spacem. It just says that on the screen." Really, no kidding. That was the response. If it wasn't so much trouble to switch companys, I sure would in an instant. I thought this was the cutting edge of high tech, well Verizons equipment is CRAP.......
Another problem is the DVR always locking up when scrolling thru the menu. I have to press the arrow button, wait 2 seconds then press again and so on or it just stops working for up to a minute or so. Or the DVR will stop responding and will sit there for up to a minute before I can scroll again. Or if I set up a show and go to motify the series, I click save and it takes up to 45 to 60 seconds to respond. Oh well just had to vent a bit. I did not know about this forum, so I'm glad to be here. Hopefully I can get some help from somebody.I am a new FIOS user too. I have the 7216 DVR. I too had several situations like yours and specifically the 24 series premier did not record. My ongoing issue (about which FIOS tech support has no clue) is that I set a recording time and when I go to replay all I have is an 8 second recording that the player generates an error when opening. THis happend to me for the premier of 24 and the new A&E show called Monster. Both shows had 2 hour premiers and in both cases I got two 8 second recording that would not open. SOOOO I had to go ont he web sites to watch the episodes.
Can anyone help me out here?
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