09-19-2013 09:59 AM
Any help greatly appreciated!!
I can watchh TV but the program guide won't fill in and cannot access On Demand. When I reboot the Set Top Box it says "Data connectivity problem" during the boot-up sequence.
I've checked all the things I could find in troubleshooter/scouring forums:
* My router is on and Internet is working - speed test is good 46/14
* LAN Coax Cable light is green and solid
* Set Top Box (Motorola 7200 P2) has an IP address (192.168.1.100) and is pingable from PCs on my network
* In my Router Admin, it says the STB is Active and remote access is Enabled
I've tried hard resetting the STB multiple times.
Anything I'm missing?