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QAM 256

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Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎12-05-2012

QAM 256

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Channels 569, 669, 756 are unwatchable.  Severe tiling/pixellation on all 3.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,931
Registered: ‎06-24-2018

Re: QAM 256

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Does this happen on all your TVs? Can you move the stb to another location to see if the trouble follows?

The pixelation can occur for a number of reasons. It could be wiring, splitters, ont, or even a low signal on your fiber. 
You can make sure all the connections from the ont to the set-top box are tight. Make sure there is no red video light in the ont. If still occurs after troubleshooting you will have to contact verizon. 

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,931
Registered: ‎06-24-2018

Re: QAM 256

Message 2 of 2
(369 Views)

Does this happen on all your TVs? Can you move the stb to another location to see if the trouble follows?

The pixelation can occur for a number of reasons. It could be wiring, splitters, ont, or even a low signal on your fiber. 
You can make sure all the connections from the ont to the set-top box are tight. Make sure there is no red video light in the ont. If still occurs after troubleshooting you will have to contact verizon. 

View solution in original post

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