Get gifts fast with In-Store & Curbside Pickup or same-day delivery.
Shop online or through the My Verizon app and get your holiday orders fast.
In-Store or Curbside Pickup:
• Orders must be placed from 8 AM – 5 PM, Mon – Sat, and Sun before 2 PM (excluding holidays).
• We’ll email you when your order is ready for pickup. Your order will be held for 3 days from the time it's placed.
• Please bring photo ID and credit/debit card only if used as payment.
• In-Store Pickup is available across the U.S. at participating Verizon Wireless stores.
• Curbside Pickup available at select stores.
• Same-day delivery is available in select areas.
• If same-day delivery is available for your order, you’ll be able to choose that option at checkout.
Does this happen on all your TVs? Can you move the stb to another location to see if the trouble follows?
The pixelation can occur for a number of reasons. It could be wiring, splitters, ont, or even a low signal on your fiber. You can make sure all the connections from the ont to the set-top box are tight. Make sure there is no red video light in the ont. If still occurs after troubleshooting you will have to contact verizon.