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QIP 2500-3 LED CODE problem

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Contributor
Contributor
Posts: 2
Registered: ‎12-14-2009

QIP 2500-3 LED CODE problem

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(5,586 Views)

The motorola QIP 2500-3 STB I own showing 'E 11' on the led screen and not showing anything on the screen with the coxial unplug. Currently,  there is something wrong with my cabling of coax in side the wall right now so I can't plug it in.  say if I keep it unplug, is the sympton described above normal? if not, what does it means?  is it fixable by myself? I have followed the reset procedure by unplug it and plug it in like the verizon official procedure for resetting, no affect whatsoever. any reply will be appreciated.

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Contributor
Contributor
Posts: 2
Registered: ‎12-14-2009

Re: QIP 2500-3 LED CODE problem

Message 2 of 4
(5,585 Views)

when i turn it on, the Led showing '0' and is responding to the remote by flash the 0 every time I punch some buttom and that is about it but nothing on the tv screen. is it normal for qip 2500-3 not showing anything on the screen when coax is unplug? or do i have to wait for a while for anything to show up?

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Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎08-05-2008

Re: QIP 2500-3 LED CODE problem

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(5,563 Views)

Of course the box won't work right without the coax in it.

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Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: QIP 2500-3 LED CODE problem

Message 4 of 4
(5,560 Views)

0 is usually the indicator that the box has not been activated yet. However with the coax dissconnected there is no signal getting to the box to tell it what its status is. So its got the 0 display because it cant display anything else. Without the cable connected, it doesnt know what time it is, if it is activated or not, or anything else. This will correct when you get the coax reconnected and it can get the signal again.




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