Have a phone you love? Get up to $500 when you switch and bring your phone.
Up to $500 via Verizon e-gift card (sent w/in 8 wks). Port-in & activation of 4G LTE/5G phone on select Unlimited plans req’d. Line must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details.
The electric breaker tripped, and once it was switched back on, the STB (QIP 7100 2) seems to be stuck on some sort of restart cycle. The little white light flashes, and then the circle around the power button, and 2 other lights, one being a little red one (that looks like a !) comes on, and then it all goes off. What is the problem?
It sounds like the electrical outage may have affected everything - ONT, router, STB - and they all need to be reset. Call Tech Support for the ONT reset, as sometimes they are able to retrieve log files that may be helpful. While you are on hold, try resetting the router and the STB after that; that might be all you need. Let us know how it turns out.