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So - my newest control box (motorola QIP7100) is not working. When I first got it it kept failing to activate and giving me the error message: MoCATX Rate (84 Mbps) is low. Verizon saw my message in the forum and were able to correct the issue remotely. The set worked fine for a month, but now it is showing the same error again. There were no changes to the TV or box, no power surges, nothing. Does anyone know what I can do?
I responded to the message you sent me. Let me know if this issue is still existing.
Shamika_Vz Verizon Support
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