Before Quantum TV I was a happy camper. The old system worked excellant. Almost no issues, or none I can recall.
Got Quantum TV to reduce the 2 DVRs I had, to 1 VMS and have more storage, and be able to record 4 programs at once etc.etc.
Every thing sounded great. As soon as Quantum TV rolled out, I was onboard..
That's where the problems began, and have been several...... the skipping....hesistating and most of all the constant freezing of programming. I don't mean a second or two. I mean to the point that it is almost unwatchable.
The worst freezing is the "ON DEMAND". (totally unwatchable). The next is the Recorded Programming. The least is Live TV..
At first I called Verizon tech support and went through all the proceedures that they suggested. At first it seemed to work for about a couple of hours, then back to freezing again. After several more calls to Verizon and going through the same proceedures with the same results I decided to check all the cabling (RG6) . Then got rid of several splitters down to one (8 way) splitter. I reset the router back to the factory default to complete all of this with the same results.
I guess what I'm sayng is, at this point, I'm tired of being a BETA tester for Verizon's Quantum TV. I'm opting for the old system back. I'll live with 2 DVRs. At least I won't have all these problems.
Don't get me wrong... I've had Comcast, and Dish Network, as far as I'm concerned Verizon is a very good service. Far better than either of those two.
NOW, does anyone know anything thing else I can try before I scrap Quantum TV?