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Will someone PLEASE HELP with this issue??? I do not know what to do anymore!! Literally five weeks in a row on the phone and on these forums NO ONE HAS HELPED ME what do I have to do??????
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Hi Bear Paws I can definitely get this working for you. But the number you provided showed two accounts. Can you message me back which address is yours?
Thank you,
~Eric
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This is the 4th out of 5th week I dont have Redzone. Last time I had it was week 2. I would love assistance as well, please and thank you.
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Nevermind
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Hi Everyone I sent you all messages to get your Redzone issues fixed.
Thank you,
~Eric
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Still not working for us - 2nd wknd for us - thought last weekend was a fluke until still blank this weekend also - both HD and SD channels. Please fix!
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Can you check my account. Not getting Redzone channel either!
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My channels are all accessed via cablecard as well. My FX and Redzone are not coming in.
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Eric_VZ...
Could you let us know what it was that you set out a a fix for this issue
Thanks
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It is really done on a case by case basis. Some of the customers have cable cards and are unable to add Redzone via the remote, so I have to contact IT to add it on. But if you're still having an issue message me directly. And I will see that it is addressed.
Thank you,
~Eric