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I just had an interesting situation - both of my FIOS set-top boxes were displaying what appeared to be random numbers that changed every few seconds. The problem cleared up on it's own after a few minutes. I didn't attempt to turn on the TVs during that time so I don't know if the TV service was affected, but I assume it was. Internet service worked fine, although perhaps a bit sluggish. I hadn't cycled the power on either set-topbox, nor had the house had any sort of power interruption.
What would cause this to occur? An update to the set-top boxes, perhaps?
Thanks for any info.
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Depending on the model of STB, it may display what appear to be random numbers during the boot process. This process happens when the STB is powered-up or powered cycled, if a reset is initiated from the local menu or if a reset command is sent from the Verizon system.
If everything is working now and it doesn't happen again, I wouldn't worry about it.
Good Luck.