An Accepted Solution is available for this post.
Re-Boot STB
Janet-RN
Newbie
‎01-26-2012 01:28 PM
I have a standard Set Top Box (STB); last nite I lost the TV Listing Menu - "Information not Avaliable - Please wait" message for all channels.  Past experience suggests my STB needs reset.  How do I re-boot it without calling Verizon Support 
0 Likes
Reply
1 Reply
An Accepted Solution is available for this post.
Re: Re-Boot STB
tns
Master - Level 2
‎01-27-2012 04:19 AM

Most decisive way pull plug, wait, plug in.

Their is also a reboot option in the In-home agent.  Available in your menu. 

Also In-home agent on other boxes you have or you PC can send a fix signal which wil include a re-boot.

0 Likes
Reply