Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Re: Meet the Agents

Reply
Contributor
Contributor
Posts: 1
Registered: ‎03-18-2013

Re: Meet the Agents

Message 1 of 2
(569 Views)

hi  there.  i have few problems here past few months.   i have a problem with watching nhl on nbc or nhl center ice and other channels that few things take place... i record mhl games most time and to only have it happen when only going into 3rd period then wham it stops!!! with 5 min,   another with 3 min  and ohh my  12.5 seconds left to tie game it stops!  happen to movie i ordered i buy it not rent it.. and i get 60 plus minutes thru out of 90 min movie...same lenght as hockey 3/4  into it  it stops vod code 901   127 and 128  then  i get the REMINDER!!!   changes channels.    i had tech call me bout 3 weeks. every day to mention it should not do this with reminder.   so i was sent new dvr.  i installed it. and same thing happenss  except the blocky PIXELS show up all the time still.  till new dvr then  oddest thing happens.   each time i mention something it happens.       THE BLOCKS  OR FREEZE PIXELS SCREEN COME BACK SOON AS WE HANG UP!!!        i mention thankfully it hasnt happen to my good morning america...i woke up and  whole monday slot was ditto.   no good morning that morning for my show,    it was not reckonized just for this day.    so fios fans are you ready for this?? big brother is watching thing.       fios has home security  i dont have cuz i got my own.      well i have tech to come out and get this!   when they install service it is just 1 guy.      this took 2 tech's  who disconnected me on phone withmom.   but xplain how dvr does change channels when you hit REMINDER BUTTON,   the choppy pixels are from another company owned station  and  movie interruption was odd thing that happened......      this is worst part next here im bout to say.  my recording 24/7 just bout inside or out.   im always recording...paranoid or not.    i had bad things happen to me.....fios like it the home security....what i like to know is i mention i took webcam to show proof of the video of pixels or distorted screen so it dont look like im tryig to lower my bill.    but they left and  later that night i looked and  3 videos of distorted or pixels on screen GONE AND SO WAS ONE INSIDE THE HOUSE THAT WAS DELETED BUT IN TRASH CAN ON THE SCREEN SO I RETRIEVED THAT 1 ONLY.  AND 12:45 & 12;55PM (8AM - 12 APPT) LATE.   SO CALLER I.D. TIME ALSO DELETED  1245 AND 1255 FROM MY PHONE.    SO ARE WE SAFE?   ARE THEY LOOKING? AND IS HOME SECURITY GOOD AFTER SEEING THIS EVENT TAKE PLACE....??  I NEVER DELETE  UNLESS I WANT IT GONE  as use less recordings.   this was something to show proof of my t.v. distortion. 

will i have a answer?  channel changing,   dvr interuptions,  pixels on screen,  my videos missing.  caller i.d.  im not woied bout.  they got the records.   but is big concern. 

1 REPLY 1
Silver Contributor II
Silver Contributor II
Posts: 343
Registered: ‎11-09-2010

Re: Meet the Agents

Message 2 of 2
(537 Views)
I routinely extend the recording time on all sporting events by at least 30minutes. They're notoriously innacurate in their timespans, but that's the nature of sporting events.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.