I currently have a CableCARD connected into my Tivo and it has been not able to receive a signal for over an hour now. I tried restarting my Tivo multiple times and tried the online Verizon help (which said there was nothing wrong with my service). I called the number listed in the support system but was disconnected because there was no answer. Does Verizon not offer 24/7 support for their services? Is there anything else I can try?
1800verizon should get you to support.
Or via Twitter @verizonsupport.
I assume you have checked power supply?
And what about lights on ont?