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Recording future programs

Recording future programs

Contributor Boblee1807
Posts: 2
Registered: ‎01-09-2019
Message 1 of 4

Hi, I used to be able to set up recordings several weeks in advance. Recently, my DVR only goes out three days in advance. I chatted with Tech Support and was told this is all the further the program providers are giving the service providers. Huh? I hadn't heard anything about this and there's been no notice from Verizon about it as far as I know. Does anyone else have this issue?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,752
Registered: ‎11-04-2008
Message 2 of 4

What model stb do you have?

You should have 7 days loaded and ability to go out to 13.

Try rebooting router and then stb.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor Bananaphone
Posts: 4
Registered: ‎01-13-2019
Message 3 of 4

I had this issue for the first 36 hours or so upon installing the new TVone hardware. Either my constant rebooting or it just doing the weekly auto-downloading is what eventually fixed it. It shouldn’t be a lasting problem for you. 

Contributor Boblee1807
Posts: 2
Registered: ‎01-09-2019
Message 4 of 4

Rebooting the stb did it! I can now go out 13 days. Better than 3 days but not as far as I used to be able to go. I really appreciate the help. Thanks.

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