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Recording future programs

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Contributor
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Posts: 2
Registered: ‎01-09-2019

Recording future programs

Message 1 of 4
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Hi, I used to be able to set up recordings several weeks in advance. Recently, my DVR only goes out three days in advance. I chatted with Tech Support and was told this is all the further the program providers are giving the service providers. Huh? I hadn't heard anything about this and there's been no notice from Verizon about it as far as I know. Does anyone else have this issue?

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Posts: 7,851
Registered: ‎11-04-2008

Re: Recording future programs

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What model stb do you have?

You should have 7 days loaded and ability to go out to 13.

Try rebooting router and then stb.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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MVP MVP
MVP
Posts: 7,851
Registered: ‎11-04-2008

Re: Recording future programs

Message 2 of 4
(711 Views)

What model stb do you have?

You should have 7 days loaded and ability to go out to 13.

Try rebooting router and then stb.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

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Contributor
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Posts: 4
Registered: ‎01-13-2019

Re: Recording future programs

Message 3 of 4
(599 Views)

I had this issue for the first 36 hours or so upon installing the new TVone hardware. Either my constant rebooting or it just doing the weekly auto-downloading is what eventually fixed it. It shouldn’t be a lasting problem for you. 

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Contributor
Contributor
Posts: 2
Registered: ‎01-09-2019

Re: Recording future programs

Message 4 of 4
(536 Views)

Rebooting the stb did it! I can now go out 13 days. Better than 3 days but not as far as I used to be able to go. I really appreciate the help. Thanks.

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