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Redzone just started working for me was down all day up until right now. up at 3:00pm or so. (MOCO - DC suburbs)
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I GOT IT!!!!!!!!!!
STATEN ISLAND, NY
3:04PM EST
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I agree with everyone about "90 minutes from when?" Come on VZ, be transparent. Not only put the start time and proposed end time, but have a process on what people should do when the 90 minutes passes. Something that you can actually do -- not "call here, go in an endless loop, get hung up on." And commit to a signficant bill credit.
Stop with the generic stuff and put some real info out or risk losing a lot of customers.
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@Schadenfreude wrote:
@woliver wrote:Just started working for me
Where are you in the USA?
DC area - Northern VA
I placed my 'order' at 12:15 or so
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Nice, same here (NY)
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Major {word filter avoidance} screw up for Verizon.
2 years on the Ultimate package and I've never had to "subscribe" to something I've already paid for. When I try to access channel 835 is instructs me to call 888-553-1555. Of course I tried 3 times and all I get is silence. I even called the TV support number on their webpage (amazing "chat" is not available today) and was on hold for 90 minutes before I hung up.
Requests... Order Activations?!!!! Hello Verizon are you listening and do you comprehend the 30+ pages of irate feedback???????????????????
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@johnph wrote:On your STB, press Menu, Customer Support, Sefl Diagnostic and see which package it thinks you have. Mine has the wrong package.
Mine has the wrong package also, shows Extreme with EPIX HD, I have Ultimate, even shows on my bill. What **bleep**!
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Ok just started working queens ny..
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Working for me now in metro NYC.
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Same thing happened to me!! I finally got through after 1 hr on hold. They said Red Zone was down and they were working on it. What a day to be down!