According to my work order and the Verizon help desk, I should be able to record programs from Verizon Central-----Unfortunately, Verizon Central can't find the STB and on the STB it says remote access is not inabled. They tried to do it from Verizon but it didn't work. Anyone have a similar problem.
I have the same issue. I was successful about 3 weeks ago and then I couldn't access it anymore. Sorry I don't have an answer, but you are not the only one. Mine also gives me Indiana programming channels and I am in Oregon which may be part of the issue