07-09-2017 03:26 PM
The remote was working fine but now the volume & power buttons don't work. The red light on the remote lights up when we push the power & volume controls, they just don't do anything on the tv anymore. We re-programmed the remote with the tv but it didn't help.
07-10-2017 02:30 PM
Check to see if your remote is bad, one way to do this is take your cell phone camera and hold it in front of the remote and press a button on the remote while looking at the camera and see if you see a light in the front of the remote. The remote transmits a IR light which cant be seen by the human eye but cameras do see it. This works for all IR remotes.
07-10-2017 05:29 PM
I assume remote works fine with Verizon stb?
And the remote for the TV itself works ok?