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Remote Control volume & power buttong not working with the tv

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Contributor
Contributor
Posts: 1
Registered: ‎07-09-2017

Remote Control volume & power buttong not working with the tv

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The remote was working fine but now the volume & power buttons don't work.  The red light on the remote lights up when we push the power & volume controls, they just don't do anything on the tv anymore.  We re-programmed the remote with the tv but it didn't help.

Any advice?

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Bronze Contributor II
Bronze Contributor II
Posts: 85
Registered: ‎10-26-2011

Re: Remote Control volume & power buttong not working with the tv

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Check to see if your remote is bad, one way to do this is take your cell phone camera and hold it in front of the remote and press a button on the remote while looking at the camera and see if you see a light in the front of the remote. The remote transmits a IR light which cant be seen by the human eye but cameras do see it. This works for all IR remotes.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,919
Registered: ‎11-04-2008

Re: Remote Control volume & power buttong not working with the tv

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(4,791 Views)

I assume remote works fine with Verizon stb?

And the remote for the TV itself works ok?


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