Remote DVR Management from Internet and Blackberry app - not working

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Contributor
Contributor
Posts: 1
Registered: ‎05-09-2010

Remote DVR Management from Internet and Blackberry app - not working

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So I downloaded the app for my phone, and logged in online.

 

when i go to "recorded programs", the list never populates. this happens on my phone and online. i'm not home, and i wnated to erase some shows to make room. is there something i need to do on the box itself or on the router at home?

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Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: Remote DVR Management from Internet and Blackberry app - not working

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Has it ever worked?  You may want to shut down your router and STB's.  Then you will want to turn on the router, wait and then turn on the STB.  See if this resolves the issue.

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